Engine documentation

Brightbeam decision log, June 2026

Engine protocol and working reference.

  • 2026-06-20: We decided to keep onboarding calls at 25 minutes, never longer; trials that got the short call converted at 31 percent versus 19 percent.
  • 2026-06-18: Rule: support answers always include the doc link, not a paraphrase of it.
  • 2026-06-12: Pricing page keeps three tiers; the fourth tier confused trials and was removed. Important: do not reintroduce it without new evidence.